IT Officer

Company: Mare & Foal Sanctuary
Location: Honeysuckle Farm, Buckland, Newton Abbot & Coombe Park near Totnes
Duration: Permanent Full Time
Role: IT Officer

Your role will be to support the Head of IT and to manage an IT Assistant for the largest equine charity in the South West.  The role will primarily oversee the helpdesk, junior IT staff and offer 2nd line support if required.  This will include the day to day running of Helpdesk operations and prioritising and escalating any jobs if necessary to the Head of IT.  You will also be required to install IT infrastructure hardware, cabling and a new multi-site CCTV system. Working with the head of IT you will support and manage new IT deployments and ensure that they are delivered within agreed time scales.  A large degree of physical work will be required to ensure that the IT infrastructure is maintained to an acceptable standard.



  • A strong working knowledge of PCs, Operating Systems, Printers, Networks & Telecommunications
  • Knowledge of UNIX\Linux based systems would be an advantage
  • Methodical
  • Attention to detail and personal pride
  • Exceptional practical skills
  • IT background (or similar)
  • Excited to learn and face new challenges
  • Excellent People management skills
  • You will be able to work to a deadline
  • Can use own initiative
  • An effective communicator both verbally and written
  • Driving licence
  • Can use own initiative




  • Web development skills and or software programming experience (Python)
  • Experience of Windows 8 and 10 (Installation and support)
  • CCTV installation and NVR setup (IP Cameras)
  • Own transport highly desired
  • Database administration and setup (SQL)
  • Microsoft server 2016 administration (to include active directory, DHCP, DNS and IIS)
  • Network infrastructure installation and diagnostics
  • Managed switch installation and configuration
  • Knowledge of VPN connectivity and Direct access
  • Experience of: MS Office & business applications
  • Virtualisation & Hyper-V

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