Delivery

Christmas Delivery

Please note the last posting date for guaranteed Christmas delivery is Thursday 14th December. Orders placed after this date may not arrive in time for Christmas.

We are working hard to ensure all orders are fulfilled as soon as possible, however due to COVID-19 we are working in smaller teams. Delivery by Hermes can take longer than anticipated. Delivery is free for any order over the value of £30, otherwise shipping will be added at checkout.

If you adopt a pony today and select a physical pack it should arrive within 10 working days.

If you order a digital pack this will be available to download instantly.  Your free gift and certificate will be sent in the post separately and may take 10 working days to arrive.

On backorder means that we are expecting this product soon and will ship your order once your chosen items arrive at our warehouse. This may take up to two weeks from purchase.

If you have any questions, please email [email protected].

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