Your privacy is important to the Mare & Foal Sanctuary. The information below sets out how we use and protect any information we may hold about you.
If you no longer wish to hear from us, you can contact us at: The Mare & Foal Sanctuary, Unit 2, Olympus Business Park, Newton Abbot TQ12 2SN – or call us on 01626 882 660
Who we are
The Mare & Foal Sanctuary exists to rescue, rehabilitate and where possible, rehome horses and ponies in need within the UK. It was founded in 1988 by Rosemary and Brian Kind and first registered as a charity in 1992.
We are a charity registered in England and Wales (#1141831)
We are a Limited Company (#7584914)
Our registered offices are at Honeysuckle Farm, Haccombe with Coombe, Newton Abbot, Devon TQ12 4SA
We work with other reputable equine welfare organisations to help horses and ponies that are in need of rescue and provide them with love, care and medical treatment. Once a horse has recovered and retrained enough to be useful, we hope to rehome them with an appropriate carer. No horse is ever sold by the Sanctuary and we help and support carers for the rest of the life of the horse.
What information is being collected about you?
For us to achieve our charitable objectives in the area of horse welfare and education, we need to raise money from members of the public through inspiring them to donate and join our efforts in rescuing and caring for horses and ponies. To achieve that, we need to contact supporters and potential supporters through various means including mail, advertising and email.
When we collect personal data, we always have clear marketing preferences displayed and information about how to change how we contact you, including if you wish us to stop contacting you entirely.
How is it collected?
We collect data for various reasons.
Fundraising: For the Sanctuary to continue operating we rely on donations from the public. To do this, we seek to find new people who may be interested in the work we do and may want to help us by donating money. The Sanctuary deeply respects its Supporters and is keen to work with them to ensure we don’t annoy or abuse our relationship. To do this, every communication we make has clear instructions on how to change the frequency of contacts, including how to stop entirely. We also ask our regular Supporters what they want to hear more of, how they feel we’re informing them and if there’s anything more we can do.
New contacts are sourced from members of the public themselves (such as asking to be kept informed) and through commercially available mailing lists.
Rehoming: Potential carers who wish to rehome one of our horses on loan submit their own details, and if successful in their application we will keep records.
Education: Through our objectives to inform the public on matters of equine welfare, together with using our horses to help people with equine therapy and equine assisted learning programs we will also collect data about people using our services.
Equine Welfare: We may need to collect data to help horses that are reported as being at risk. We may work with other welfare organisations to rescue horses in need and may share that data with them, but we will ensure a data sharing agreement is in place so that it cannot be misused.
How do we use your data?
If your personal information is supplied to us through a third party, such as Justgiving, the Fundraising Preference Service or Social Media sites, they will provide their privacy settings that control their use of your data.
The Mare & Foal Sanctuary does not sell personal details to any other organisation.
Our data is held on secure computer systems following modern data security practice and in secure data format. We also hold some paper records, also kept securely. Only properly authorised personnel are able to access this information and only for clearly defined reasons.
For non-fundraising reasons, we also hold data relating to our employees and volunteers.
For our rehoming activities, we hold personal data relating to carers which has been supplied by them in person, by post or electronically. (Such as during a loan home application)
The Mare & Foal Sanctuary does not undertake any “Doorstep” fundraising methods, nor does it call people on the telephone to raise funds.
We will contact you to let you know about our ongoing projects and progress in the fight for improving equine welfare. To fund this work, we will ask for donations.
If the Fundraising Preference Service informs us you wish our communication with you to stop, we will honour that request as soon as possible. If we have already sent out a letter it may not be possible to stop it so you could receive one more.
Sharing your information
We know that Supporters of the Mare & Foal Sanctuary are real people and deserve our utmost respect in our dealings with them, and the information we hold about them.
We work with trusted partners to manage your data safely and send fundraising material for fundraising purposes. Those partners are contractually obliged to only use the information we supply to them for the purposes we ask them to and must not share, sell or use this information for any other reason.
We are required to submit some information to the HMRC for purposes of Gift Aid.
We, and our partners, are legally required to adhere to the Data Protection Act and, from 25th May 2018, the General Data Protection Regulation (GDPR)
We do not operate or fundraising outside of the UK. We also host our own secure servers within the UK. However, due to how the internet works, it is impossible to guarantee that data will not be stored or transmitted outside of the UK at some time (such as our Gift Aid submissions to the HMRC). To reduce this risk, we encrypt these files before transmission.
Keeping it up to date
Where possible we use publicly available sources to keep your records up to date; for example, the Post Office’s National Change of Address database and information provided to us by other organisations such as the Fundraising Preference Service.
If you have any queries, please get in touch on 01626 882 660, via firstname.lastname@example.org or through our website at www.mareandfoal.org/contact